By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.
When you visit the Website, we automatically collect certain information about your device (“Device Information”). Device information that we collect through the Website includes:
Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
We collect Device Information using the following technologies:
We collect personally identifiable information (“PII”) when you interact with the Website in certain ways, including:
The PII we collect from you may include your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Certain PII may be required to register with us or to take advantage of some of our Website features. We will collect PII from you only if you voluntarily submit such information to us. You can always refuse to supply PII, except that it may prevent you from engaging in certain Website related activities.
We also may collect PII about gift recipients, so that we can fulfill orders purchased as a gift. The information we collect about gift recipients is not used for marketing purposes.
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We use Personal Information that we collect (both Device Information and PII) for the following purposes:
We may also use plugins compatible with our e-commerce host from time to time. Email us for a current list (or visit https://apps.shopify.com/ for more information).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We seek to take reasonable technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction. Unfortunately, no internet data transmission or storage system can be guaranteed to be 100% secure. If you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.
Our Website is hosted through a hosting platform called Shopify. Shopify provides a secure shopping experience for you by keeping their security systems up to date with industry best practices. Shopify is certified as a PCI DSS Level 1 compliant service provider, meeting all six categories of PCI standards, which include:
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a California resident, you have certain additional rights under California law.
The CCPA requires that we provide California residents with certain legal notices about the ways we collect, use, "sell" and disclose their personal information. These legal notices are set forth below.
The CCPA also defines “personal information” broadly to include any information that identifies, relates to, describes, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular consumer or household.
We have collected the following categories of personal information about California residents over the last twelve months.
|Category of personal information collected||Examples||Sources from which this Category of Personal Information is Collected||Business purpose(s) for Collecting, Disclosing, and Selling Personal Information||Types of Service Providers and Third Parties with Whom this Category of Personal Information is Disclosed|
|Identifiers||Name, address, Internet Protocol (IP) address, email address||Directly from customers||Customer service/support; Credit card processing; Digital marketing; order fulfillment; and order processing||Data analytics tools, including Google Analytics and Shopify’s native analytics platform; e-mail marketing service providers; Shopify and Shopify Payments|
|Financial Information||Credit card number, debit card number, any other financial information||Directly from customers||Complete payment transactions, scan for risk of fraudulent purchase, process returns||Payment processors; Shipping service providers|
|Protected Class Data||Characteristics of protected classifications under California or federal law, which may include: race, ancestry, national origin, age (40 years or older),marital status, sex, sexual orientation, medical condition, disability, genetics, and veteran or military status||Directly from customers through voluntary communication, comments, or surveys||Customer service, and to provide relevant digital marketing||Not disclosed|
|Purchase History||Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies||Directly from Customers||Customer service, to provide relevant digital marketing, and to improve our Website and/or Website offerings||Payment processors; Shipping and fulfillment providers; E-mail marketing service providers|
|Internet Activity||Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement||Directly from customers; and Digital Marketing and analytics tools.||Customer service, to provide relevant digital marketing, and to improve our Website and/or Website offerings||Data analytics tools; Digital marketing; Email marketing providers|
If you are a California resident, you have the right to request certain information regarding the Personal Information we have collected about you in the preceding 12 months. You may make such a request up to twice in a 12-month span. Please note that there are circumstances in which we may not be able to comply with your request pursuant to the CCPA, including when we cannot verify your request and/or when there is a conflict with our own obligations to comply with other legal or regulatory requirements.
If you would like to request (1) the categories of Personal Information collected about you; (2) the categories of sources providing that Personal Information; (3) the categories of third parties with whom we have shared that Personal Information; and/or (4) the business purpose for collecting that Personal Information, click here or call 1-800-755-6723.
In order to protect your information, we will confirm a requestor’s identity before responding to any request. We will ask a few questions in order to confirm your identity. To complete the verification process, you must correctly answer one or more questions to confirm identity. If you do not receive a follow up email please contact us at email@example.com or 1-800-755-6723. Otherwise, we will acknowledge your request and contact you within 45 days with our response.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
[Re: Privacy Compliance Officer] Joyce Farms
4787 Kinnamon Road
Winston Salem, NC 27103